Installing CCTV cameras into your home or business’ premises is a fantastic way to ward off potential thieves and vandals
and keep your property safe and secure. But if you’re failing to keep on top of your CCTV system’s maintenance, your system is more likely to break down prematurely or outdoors cameras covered with spider’s web, leaving your property
vulnerable and you with a large replacement costs
PPM(planned preventative Maintenance)
Devices / systems health check Clean / focus/ adjust camera’s lenses
Diagnose hard drive,attached recording storages or servers
User demonstration and guide
Rectifying network/App /remote viewing issues
UPS / Back up battery Health check
Complete the engineer Checklist
Emergency call-out in 24hrs
CM (Corrective Maintenance)
Emergency maintenance of a system, or part thereof, carried out in response to the development of a fault.
Fix issues same day
update Framewares of Devices
Remote user access
Diamond Maintenance offers all PPM ,CM,RM maintenance in one package called PCR for giving a rest to new and existing customers , you will get all above services with no need to pay any unwanted bills for damaged / faulty electronic devices.
Gold Maintenance: offers only RM and PPM maintenance, which we will take care of your entire system but there is not free replacement if any parts get faulty or damaged.
Silver Maintenance: offers only RM maintenance , we will take care of your system remotely ,our software detects video lost ,hard drive failure , power lost ,abnormal events ,etc..(not confused with remote monitoring)
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